Safe shipping with CSM

When shipping goods, you of course want to ensure your goods are in safe hands. Our experienced team are committed to providing the best service we can to our customers. Below are a few ways we ensure your parcels are in safe hands when working with CSM. 

Tracking

In a digital age, both businesses and their customers want to be able to track parcels from the depot to the final delivery destination. As a result, we have developed a tracking system that allows you to track parcels at every stage of their journey. Once you have confirmed your shipment, you will receive a tracking number that can be used to track your parcels online. 

Insurance

Whilst all consignments are sent at the sender’s own risk, parcels are covered to the extent of the carrier’s maximum liability and are carried under BIFA terms and conditions, which can be viewed here.

Fully comprehensive insurance can also be offered for higher value shipments. Premiums are competitive and will ensure that you can send your consignments with peace of mind.

Local hand delivery 

If you are based in our locality and are delivering goods locally we offer a hand delivery service. For more information on this service, please contact our team who will be happy to discuss your requirements and answer any questions you may have. 

Years of experience

We have been in the logistics industry for several decades and have a team of experienced individuals with unrivalled knowledge of the industry. 

Quality customer service

Our team is dedicated to providing our customers with the best service possible. When you work with us, you will be assigned a member of our team from an office that is local to you. You won’t have to worry about time differences or talking to robots. Our team of real people will be just a phone call or email away to answer any questions or queries you may have.