Thank you for your continued support over the last year, we are proud to be your chosen distribution partner as we are for 1000’s of customers throughout the UK.
At CSM we continue to invest in our business and to enhance the experience we offer our customers and we will continue to look at ways in which we can improve our service to you in 2018.
The economic climate in the UK has changed in 2017 with exchange rates and inflation levels that are causing unwelcome pressures on businesses. As a result of this our key suppliers have increased their costs to us and consequently we have to increase our pricing for next year by 3.9% across our UK Services and 4.9% for our Worldwide and European Services. These changes will be effective from 1st January 2018.
We do not make this decision lightly as we understand our responsibility to manage costs and we will continue to deliver the highest quality customer service in the industry.
This letter has been sent to you as the principal contact for your company, please share this information with any colleagues who you think should be aware of these rate changes.
Please contact your local branch office for more information.
Wishing you a peaceful and prosperous Christmas and New Year