e-Commerce Services

CSM eCommerce Delivery Rates

CSM are able to offer economy delivery rates for the less time critical deliveries

This service has been developed specifically for high volume senders of parcels. Due to the nature of the product there are some restrictions on weight and sizes, which are shown in the table below.

Delivery time frames on the eCommerce products are 3-5 days from collection.

Consignments are fully trackable through our online portal and delivery confirmation can be sent by email if requested.

Being a volume sender you require the simplest of solutions to allow you to input your data quickly and accurately.

Our simple Bulk Import System works directly with some of the largest online retailer sites, or if you prefer, our in-house IT specialists can help to set up API links directly into your website or order fulfilment systems.

For further information on this product and the volumes required for specific rates, please contact your local branch where someone will happily help.

Maximum size 61 x 44 x 41 cm
Weight (kg)
Great Britain 0 – 1
1 – 5
5 – 10
Northern Ireland 0 – 10
Maximum size 5000 cm³
Weight (kg)
Great Britain 0 – 5
Northern Ireland 0 – 5
Channel Islands 0 – 2
Service Features eCom eCom+
No remote area or re-delivery charges Yes Yes
Clear weight band pricing Yes Yes
6 days per week delivery (excluding Sunday) Yes Yes
Full end to end tracking & confirmation of delivery Yes Yes
Compensation cover of £50 per consignment Yes
Email notification of delivery available Yes

We also have European and Worldwide rates available on request – please contact your local CSM office for details.


As the Coronavirus is now impacting us globally, we wanted to reach out and outline for you some of the extra precautions we are taking to keep our CSM Family as safe and as comfortable as possible.
Our company philosophy of "Quality Service" also applies to the safety of our customers and employees, and we are taking the necessary steps across our business to ensure the well-being of both.
We are closely monitoring the situation in all of our locations and following the guidance of the authorities, which advises meticulous cleaning and disinfecting.


Our teams and facilities are being constantly equipped with the proper training, tools, and sanitisation materials necessary.
Though we are still working each day to deliver the same services, we have trained and encouraged some of our employees to work from home in case of illness. Our hearts go out to those who have been affected by the virus, and we will do our part to preserve the well-being of the CSM community we are so thankful for.
Thank you for being a loyal customer.