SERVICES
eCOMMERCE FULFILMENT SERVICE
CSM offer fulfilment services for eCommerce businesses in various industries including fashion, beauty, automotive and more. Here you will find information about the eCommerce service we offer and how we can support your eCommerce business with fulfilment.
What is an eCommerce fulfilment service?
Simply put, eCommerce fulfilment is a service that involves a third party storing, picking and delivering your products. Find out more about how our eCommerce fulfilment service works below.
- Items are retrieved from your current storage facility and sent to a CSM warehouse near you.
- Systems and technology are integrated to aid in stock management and the ordering process.
- Your orders are picked and packed by our warehouse team.
- Our team is in charge of dispatch and distribution, as well as order tracking.
- Items are delivered to your consumer or to their final location.
In the unlikely event that a customer needs to return something, we also provide return services such as returns handling.
Why use an eCommerce fulfilment service?
- Save time and money – utilising our fulfilment service, which allows you and your team to focus on other elements of your business while also potentially lowering costly overheads such as storage space.
- Improve the customer experience – employing a fulfilment service enables multi-channel integration and stock management, which leads to a better customer experience because the fulfilment process is more efficient and smooth.
- Assistance with import and export – CSM has years of expertise importing and exporting items all over the world. Our experts can assist you with both direct manufacturer import and customs clearance.
Why choose CSM as your eCommerce fulfilment service provider?
When choosing CSM as your fulfilment partner you will can expect a service that is:
- Reliable
- Fast
- Efficient
- Fully trackable
- Integrated with the majority of major eCommerce platforms including Shopify and WooCommerce
You will also receive personal and high quality service from our experienced, friendly customer service team.
FIND OUT MORE
If you would like to find out more about our fulfilment services then please contact your local CSM branch and our friendly team will be happy to assist you.
