This applies to any packages that are over 30 kilos, as assistance could be required to load heavy items.
It may apply to packages that are:
- Not fully encased in cardboard.
- Encased in metal or wood.
- Over 100cm in length (or if the second longest side is over 76cm).
- In plastic wrapping.
Please also be aware that the maximum weight to certain international destinations is 31.5kgs due to aircraft size - please confirm with CSM beforehand.