Service Information

service information

Here you can find additional information about our services that might apply to whatever you are sending. If you can't find what you're looking for and have questions that haven't been answered here or elsewhere then please get in touch with your nearest CSM branch. The staff will be only too happy to help.

We pride ourselves on the personal service we can offer you which is why we don't use any call centres or automated messages – you'll be talking to people who understand your business and who will be handling it personally should you decide to work with us.

Large Package Surcharge

Large Package Surcharge

A surcharge will apply to packages over a combined length and girth of 300cm

Please note packages subject to a large package surcharge will be charged at a minimum of 40kg

COVID-19! IMPORTANT NOTICE!

We all find ourselves in very unusual and challenging times currently and we just wanted to let you know that it's still business as usual at CSM. We have a full team working, in both Sales and Operations, ready to handle whatever comes up next.
Our company philosophy of "Quality Service" also applies to the safety of our customers and employees, and we are taking the necessary steps across our business to ensure the well-being of both.
We are closely monitoring the situation in all of our locations and following the guidance of the authorities, which advises meticulous cleaning and disinfecting.

THXParcels.com - FRAUD WARNING!

CSM Logistics have no association with THX Parcels (www.thxparcels.com) if you have had any encounters with them we suggest that you report it to Action Fraud UK quoting ref. NFRC200503665134.

COVID-19! IMPORTANT NOTICE!

We are here to assist with your enquiries for the following:-
• Local deliveries • Storage • Courier distribution both in the UK & Internationally
• UK & International Pallets • Same Day deliveries • Air and Road Freight (imports and exports)
If there is anything we can do to help you please do not hesitate to contact your local CSM branch.
Have a lovely day, stay safe, and we hope to hear from you soon!

THXParcels.com - FRAUD WARNING!

CSM Logistics have no association with THX Parcels (www.thxparcels.com) if you have had any encounters with them we suggest that you report it to Action Fraud UK quoting ref. NFRC200503665134.