Service Information

service information

Here you can find additional information about our services that might apply to whatever you are sending. If you can't find what you're looking for and have questions that haven't been answered here or elsewhere then please get in touch with your nearest CSM branch. The staff will be only too happy to help.

We pride ourselves on the personal service we can offer you which is why we don't use any call centres or automated messages – you'll be talking to people who understand your business and who will be handling it personally should you decide to work with us.

Large Package Surcharge

Large Package Surcharge

A surcharge will apply to packages over a combined length and girth of 320cm

Please note packages subject to a large package surcharge will be charged at a minimum of 40kg