Not registered yet?

To take advantage of our online services
you will need to register for an account.


International and
UK parcel services

Send your parcel online
Book online and we will come to you to collect your parcel
We deliver across the UK and worldwide

Track My Parcel

Photograph of Sydney harbour


UK Services

Image showing a map of the UK

UK Mainland

Northern Ireland

If you’re sending a parcel to someone in the UK, then we’d like to make life easy for you. There are just 4 services for you to choose from with prices depending on the parcel’s weight and how quickly you want it to arrive. What’s more, our prices apply to the whole of the UK mainland without any surcharges for “highlands and islands”.

Our online booking system is simple and straightforward to use, and will allow you to accurately track your parcel and keep your customers informed of progress.

We’re also very proud of the fact that if you need any help you’ll always be able to talk to real people on the phone: no call centres, no automated replies, no outsourcing, but people who will know you and know your business. CSM will give you not only an efficient service but also that personal touch.

European Services

Image showing a map of Europe


Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Our European services will get your parcel to most destinations the next day, or even by 9am, depending on the destination and service you choose. As with the UK, to make your life easy we have just 4 services to choose from, but with prices also depending on the destination.

We also offer a more economical standard road service which will deliver your parcel to its destination from 2-7 days depending on distance (with remote areas possibly taking longer).

Just remember that EU destinations are subject to VAT (and don’t forget that destinations outside the EU will need a commercial invoice to accompany the parcel).

You can track the progress of your parcel through our online system in exactly the same way as you can in the UK. So if you want an easy-to-use, European delivery service then CSM is there for you.

Worldwide Services

Image showing a map of world


Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

If you need to send a parcel to anywhere else in the world, then CSM have an efficient, cost-effective service for you. Depending on the service you choose and the actual destination, we can usually deliver your parcel in two days, whether it’s going to Los Angeles or Tokyo.

Parcels to New York City we can deliver the next-day. Have a look in the tariff at our prices then simply make your booking online and choose the service that you want. Just remember that destinations outside the EU will need a commercial invoice to accompany the parcel.

Delivery times & Service Selection

Delivery Times UK Europe Worldwide
Before 9:00 Express Plus Express Plus
Before 10:30 Express
AM delivery Express Saver Express
By end of day Express Saver
Next day Standard
From 2 days Standard
2 – 3 days by 12 noon Express
2 – 3 days Express Saver
3 – 7 days WW Standard

Service Guide

UK Next day delivery to UK mainland. Northern Ireland 2 days **
Europe From 2 business days, depending on destination
Worldwide From 3-7 business days depending on destination
Express Saver
UK AM delivery **
Europe By end of next business day **
US & Canada By end of second business day **
Worldwide Within 2-3 business days **
UK Before 10:30am to most areas
Europe Next business day by 12 noon to most destinations
US & Canada Second business day by 12 noon **
Worldwide 2-3 business days by 12 noon **
Express Plus
UK Before 9:00am if available
Europe Before 9:00am (contact CSM for availability)

** Certain remote areas could take longer

Image containing a photograph of an office worker and a CSM van