Business parcel delivery built around your account, not a call centre.
A reliable, fully tracked business courier service for UK and international deliveries, with personal account management and a service that scales with your business.
Integrated with leading eCommerce and shipping platforms.
A delivery partner that understands your business.
Finding a business courier service that is consistent, transparent and easy to work with is harder than it should be. At CSM, we do things differently. Every business account is managed personally by a dedicated team who know your operation, understand your delivery requirements and are available when you need them.
Whether you send ten parcels a week or ten thousand, our business parcel delivery service gives you the same level of care and attention. No automated systems, no call centres, no passing you from person to person. Just a straightforward service that works.
Flexible business delivery options for UK and international shipping.
CSM's business courier services cover the full range of UK and international delivery needs from a single account. UK timed delivery options include pre-9am, pre-10:30am, pre-noon and standard next day. Economy services are available for less urgent domestic shipments. European and worldwide delivery services are also available from the same account, so your business does not need to manage multiple carrier relationships.
All parcels are fully tracked from collection to delivery, with real-time updates available through your CSM online account portal. Email delivery confirmation is available on request, and returns can be managed online for both UK and selected international destinations.
Setting up a business parcel delivery account with CSM is straightforward.
Opening a business account is free with no minimum volume commitment. Once your account is confirmed, booking a delivery takes just a few minutes.
Log in to your CSM account portal and click "Send a Parcel". Enter your delivery address and parcel details, select your preferred service, follow the on-screen instructions and print your label. Attach it to your parcel and arrange a collection. Your account manager is available to help with any questions about service selection, pricing or customs requirements for international shipments.
Keep business delivery performance consistent at every volume level.
CSM works with some of the most established carrier networks in the UK and internationally, including UPS, DHL and DPD. Rather than locking your business into a single carrier, we select the best route and carrier for each delivery based on destination, service level and parcel size. This gives your business the benefit of a commercial parcel delivery solution without the complexity of managing multiple accounts.
Full delivery tracking is available on every parcel from the moment of collection. Your team and your customers can monitor progress in real time, and delivery confirmation keeps your operations and customer service teams informed without the need for manual chasing. For businesses that need to track high volumes of parcels across multiple destinations, your CSM account manager can advise on reporting and integration options.
Why choose CSM for business parcel delivery?
Dedicated account management
Your business account is managed by a named team who know your operation personally. No call centres, no automated responses and no starting from scratch every time you call.
Multi-carrier access from one account
CSM works with UPS, DHL and DPD to select the best carrier for every delivery. Your business gets multi-carrier capability without the overhead of managing separate accounts.
Full parcel tracking
Every parcel is tracked end to end with real-time updates through your online portal. Special delivery tracking and email confirmation are available for added peace of mind on high-value or time-critical shipments.
Scalable service
Whether your volumes grow seasonally or year on year, CSM's business courier service scales with you. No minimum volume commitments and no renegotiation required as your business grows.
Other Services
Extend your delivery capability with CSM.
European parcel carrier
The trusted European parcel delivery partner for UK businesses. Fast, fully tracked, DDP options available and personal account support from one dedicated team.
View Service details
UK parcel carrier
Reliable UK parcel delivery for businesses of all sizes. Timed, next day and economy options with full tracking, account management and clear account pricing.
View Service details
Worldwide parcel carrier
Fast, trackable worldwide parcel delivery from the UK. Economy, express and timed international services with customs support and personal account management.
View Service details
40 years
experience.
1 million+
packages sent annually.
123
countries served.
Nationwide
offices & service teams across the UK.
We are a small business that has been using CSM for a number of years for our UPS courier services. The service provided is excellent. Should there (rarely) be a problem I contact the Bristol branch and they are always happy to help out and do get issues resolved.
Daniel Collings, CSM Customer
December 6, 2023
Business parcel delivery insights
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Logistics and the MO Holdings Group have developed over 40 years of logistics expertise across parcel delivery, freight forwarding, air freight, fulfilment and customer-focused delivery support.
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Our practical guide explaining DDP shipping from Great Britain to Europe, covering duties, VAT, customs clearance, delivery responsibilities and how CSM can help create a smoother EU shipping experience.
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In response to the ongoing conflict in the Middle East, effective April 12, 2026 a Surge Fee of EUR 0,86 per kg (or local currency equivalent) will...
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In response to the ongoing conflict in the Middle East, a Surge Fee of EUR 0.60 per kg (or local currency equivalent) will be applied to air shipments...
Ready to find a business courier service that works as hard as you do?
Talk to CSM about your business delivery requirements. Whether you need a reliable business parcel delivery partner for regular UK shipments, a commercial parcel delivery solution for B2B operations, or a fully tracked business delivery service that covers UK and international destinations from one account, we will put the right solution in place.