Delivery services built around your operational needs.
Explore core and specialist services to build the right shipping mix for your routes, customers and growth plans.
Choose from our core and specialist services.
European parcel carrier
The trusted European parcel delivery partner for UK businesses. Fast, fully tracked, DDP options available and personal account support from one dedicated team.
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UK parcel carrier
Reliable UK parcel delivery for businesses of all sizes. Timed, next day and economy options with full tracking, account management and clear account pricing.
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Worldwide parcel carrier
Fast, trackable worldwide parcel delivery from the UK. Economy, express and timed international services with customs support and personal account management.
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Why choose CSM services?
Service-fit routing
Match each shipment to the right carrier and SLA.
Full visibility
Track shipment progress with clear milestones and updates.
Flexible speed options
Offer economy, next-day, same-day and express choices.
Account-led support
Work with specialists who understand your operation.
Build the right carrier strategy for every shipment type.
We help map your parcel profile, delivery targets and route mix to practical service combinations that scale.
This gives your team clear decision rules for daily operations and peak demand periods.
Keep delivery quality and visibility consistent as volume grows.
CSM supports tracking, escalation and reporting workflows that keep service quality stable across your operation.
With clearer data and support paths, teams can resolve issues faster and protect customer experience.
40 years
experience.
1 million+
packages sent annually.
123
countries served.
Nationwide
offices & service teams across the UK.
We are a small business that has been using CSM for a number of years for our UPS courier services. The service provided is excellent. Should there (rarely) be a problem I contact the Bristol branch and they are always happy to help out and do get issues resolved.
Daniel Collings, CSM Customer
December 6, 2023
Service and shipping insights
How much does pallet delivery cost in the UK?
Pallet delivery cost and how it works for UK businesses. See what affects the price, the speeds available and when to ask your local CSM branch for a quote.
How multi-carrier shipping works for ecommerce businesses
Multi-carrier shipping explained for ecommerce businesses. How it works, why brands use more than one carrier and when to speak to your local CSM branch.
How next day delivery works in the UK and what can affect it
Next day delivery explained for UK businesses. How it works, cut-off times, what guaranteed next day delivery means and when to ask your local CSM branch.
What same day delivery is and when a business actually needs it?
Same day delivery explained for UK businesses. See how it works, when you need it, how it differs from next day and when to speak to your local CSM branch.
How much does pallet delivery cost in the UK?
Pallet delivery cost and how it works for UK businesses. See what affects the price, the speeds available and when to ask your local CSM branch for a quote.
How multi-carrier shipping works for ecommerce businesses
Multi-carrier shipping explained for ecommerce businesses. How it works, why brands use more than one carrier and when to speak to your local CSM branch.
How next day delivery works in the UK and what can affect it
Next day delivery explained for UK businesses. How it works, cut-off times, what guaranteed next day delivery means and when to ask your local CSM branch.
What same day delivery is and when a business actually needs it?
Same day delivery explained for UK businesses. See how it works, when you need it, how it differs from next day and when to speak to your local CSM branch.
Ready to choose your service mix?
Tell us your routes and goals. We will recommend the right service combination.