UK parcel carrier built for businesses that need reliability.
Timed, next day and economy parcel delivery across the UK, all managed from one account with dedicated support and no call centres.
Integrated with leading eCommerce and shipping platforms.
Send parcels across the UK with complete confidence.
Whether you are sending a single consignment or managing high volumes across multiple sites, CSM provides a comprehensive range of UK parcel delivery services built around your business needs. From timed morning deliveries to cost-effective economy options, we match the right service to every shipment.
Our online portal makes parcel collection and delivery across the UK straightforward to book, track and manage. And because you will always speak to a real person when you contact us, any issues are resolved quickly and without the frustration of automated systems.
Flexible timed and economy options for UK parcel delivery.
CSM offers four UK delivery service levels to suit different timescales and budgets. CSM 9 delivers before 9:00am the next day. CSM 10:30 delivers before 10:30am. CSM 12 delivers before noon. CSM 24 provides standard next day delivery by end of day. For less time-critical shipments, our eCom economy service offers a cost-effective alternative with delivery in three to five days.
All parcels are fully trackable through your CSM account portal, with real-time updates from collection through to confirmed delivery. Returns can also be managed online, giving your customers a smooth experience and your team full visibility of inbound stock.
Keep UK delivery performance consistent as your business grows.
CSM operates as a dedicated UK parcel carrier working with some of the largest carrier networks in the country, including UPS, DHL and DPD. Rather than locking you into a single carrier, we select the best route and carrier for each consignment based on your destination, service level and parcel profile. This gives your business the benefit of a multi-carrier parcel management approach without the complexity of managing multiple accounts.
We offer clear account pricing for deliveries to UK mainland Highlands and Islands. Northern Ireland tariffs differ and your account manager can advise. Saturday delivery is available to most UK cities and towns, and weekend parcel delivery options can be arranged through your local CSM branch. Your account manager will flag any service restrictions, destination-specific charges before booking wherever possible.
Why choose CSM as your UK parcel carrier?
Timed delivery options
Choose from pre-9am, pre-10:30am, pre-noon and next day services to match your customer promises and operational requirements.
Real-time tracking
Monitor every consignment from collection to delivery through your CSM online portal, with confirmation available by email on request.
Dedicated account support
No call centres, no automated messages. Your account is managed by a team who knows your business and handles your shipments personally.
UK-wide coverage
CSM delivers across the full UK mainland with no additional remote area charges, including the Highlands and Islands. Northern Ireland tariffs are separate.
Other Services
Extend your delivery capability with CSM.
European parcel carrier
The trusted European parcel delivery partner for UK businesses. Fast, fully tracked, DDP options available and personal account support from one dedicated team.
View Service details
Worldwide parcel carrier
Fast, trackable worldwide parcel delivery from the UK. Economy, express and timed international services with customs support and personal account management.
View Service details
40 years
experience.
1 million+
packages sent annually.
123
countries served.
Nationwide
offices & service teams across the UK.
We are a small business that has been using CSM for a number of years for our UPS courier services. The service provided is excellent. Should there (rarely) be a problem I contact the Bristol branch and they are always happy to help out and do get issues resolved.
Daniel Collings, CSM Customer
December 6, 2023
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Ready to find a reliable UK parcel carrier for your business?
Talk to CSM about your delivery volumes, timescales and destinations. Whether you need next day parcel delivery across the UK, a timed business courier service, or a cheap parcel delivery option for less urgent UK shipments, we will put together the right solution for your account.