Worldwide parcel delivery built for businesses shipping beyond borders.

Fast, fully tracked international parcel delivery from the UK with economy, express and timed services, customs support and personal account management from one place.

Integrated with leading eCommerce and shipping platforms.

Shopify
Shopify
Magento
Magento
BigCommerce
BigCommerce
Worldwide Delivery

Send parcels overseas with confidence, wherever the destination.

From a single parcel to Australia to regular high-volume shipments across multiple countries, CSM provides a reliable international courier service that covers most worldwide destinations. Whether you need a fast express service or a cost-effective economy option for larger or less urgent parcels, we match the right service to your shipment every time.

Our team handles the complexity of international shipping so you do not have to. From customs documentation guidance to carrier selection and end-to-end tracking, CSM makes sending parcels overseas from the UK straightforward for businesses of all sizes.

Send parcels overseas with confidence, wherever the destination.
Service Features

Three international delivery services to suit every timescale and budget.

CSM offers three core worldwide parcel delivery services. CSM 12 provides delivery in two to three days before noon, offering a fast timed option for priority international parcels. CSM Express is a global day-definite service with transit times varying by country, delivering before the end of day on the scheduled delivery date. CSM Economy provides a cost-effective international option for larger or less urgent shipments, with the transport method depending on destination, carrier and service availability.

Delivery times vary depending on destination and service selected, ranging from one to seven days. For specific transit times to your destination, contact your local CSM branch and we will confirm the most accurate estimate for your route.

Three international delivery services to suit every timescale and budget.
Operational Control

Manage international shipping performance as your volumes grow.

CSM is a fully accountable worldwide courier service with access to established carrier networks including UPS, DHL and DPD. For businesses that need more than standard parcel delivery, CSM's associate companies AFFA and Sandrair provide dedicated worldwide air freight services with twice-daily departures into Heathrow, full IATA accreditation, import services, customs clearance and a door-to-door service to most worldwide destinations.

For larger parcels that require sea freight, deep-sea container shipping is available for import and export to and from most worldwide destinations, including full container loads, part loads, flat rack and out-of-gauge parcels, full customs clearance and a door-to-door service.

Manage international shipping performance as your volumes grow.
How It Works

Sending a parcel internationally with CSM is straightforward.

If you are new to CSM, contact us to open an account. Once your login details are confirmed, the process takes just a few minutes.

  • Log in to your CSM account portal and click "Send a Parcel".
  • Enter your destination address and parcel details, follow the on-screen instructions and print your label.
  • Attach it to your consignment and arrange a collection. For international shipments, you may need to supply a customs invoice depending on your destination. Your local CSM branch will advise on any documentation requirements before your first shipment.
Sending a parcel internationally with CSM is straightforward.

Why choose CSM for worldwide parcel delivery?

Global carrier access

CSM works with UPS, DHL and DPD alongside our associate companies AFFA and Sandrair to provide air and sea freight options for shipments of any size.

Customs documentation support

Our team advises on customs invoices, duties and taxes for every international destination, so your shipments clear borders without unnecessary delays.

End-to-end tracking

Full shipment visibility from collection through to international delivery, with updates available through your CSM online account portal.

Personal accounts support

No call centres. Your account is managed by a dedicated team who know your business and handle your international shipments personally.

Other Services

Extend your delivery capability with CSM.

40 years

experience.

1 million+

packages sent annually.

123

countries served.

Nationwide

offices & service teams across the UK.

We are a small business that has been using CSM for a number of years for our UPS courier services. The service provided is excellent. Should there (rarely) be a problem I contact the Bristol branch and they are always happy to help out and do get issues resolved.

Daniel Collings, CSM Customer

December 6, 2023

Worldwide parcel delivery insights

Ready to strengthen your international parcel delivery operation?

Talk to CSM about your worldwide shipping requirements. Whether you need the cheapest international parcel delivery option for economy shipments, a fast express service for priority orders, or air and sea freight for larger parcels, we will build the right solution around your business.

Worldwide parcel delivery FAQs

Which countries do you deliver to?

CSM provides worldwide parcel delivery to most destinations globally, covering all major markets across Europe, North America, Asia Pacific, the Middle East, Africa and beyond. Certain remote destinations may have extended transit times or limited service options. Contact your local CSM branch to confirm availability and transit times for your specific destination.

What are the international parcel delivery times?

International parcel delivery times depend on the destination and service selected. CSM 12 delivers in two to three days before noon. CSM Express delivers on a day-definite basis, before end of day on the scheduled delivery date, with transit times varying by country. CSM Economy delivers in three to seven days depending on destination. Contact your local CSM branch for specific transit times to your route.

How much does it cost to send a parcel internationally?

International parcel delivery prices depend on a number of factors including the destination, service level, size and weight of the consignment. To get an accurate quote, log in to your CSM account and use the quote function, or contact your local branch directly. Our team can also advise on any customs duties and taxes that may apply to your shipment.

Is there a cost-effective option for cheaper international parcel delivery?

Yes. CSM Economy provides a cost-effective international option for larger or less urgent shipments, with the transport method depending on destination, carrier and service availability. It is particularly well suited to businesses sending regular high-volume international orders where speed is not the primary requirement.

Do I need a customs invoice when sending parcels internationally?

Yes. Invoices are required for customs purposes for all packages sent outside the EU. They are not required for document envelopes only, though documents over 2kg will require an invoice. Your invoice must include an accurate description of the goods, their value, country of origin and the relevant commodity codes. Your local CSM branch can advise on exactly what is required for your specific destination.

Can CSM handle larger international shipments?

Yes. For parcels that exceed standard parcel dimensions or weight limits, CSM's associate companies AFFA and Sandrair provide worldwide air freight services including full consolidation, customs clearance and a door-to-door service to most global destinations. Deep-sea container shipping is also available for import and export, covering full loads, part loads and out-of-gauge parcels. Contact your nearest CSM branch for a tailored freight quote.

How do I send a parcel internationally with CSM?

Open a CSM account, log in and click "Send a Parcel". Enter your destination address and parcel details, follow the on-screen instructions and print your label. Attach it to your consignment and arrange a collection. Depending on your destination you may need to supply a customs invoice. Your local CSM branch will advise you on any documentation requirements before your first international shipment.