European parcel carrier built for growing businesses.

Fast, fully tracked parcel delivery from the UK to Europe with economy, express and timed services, all managed from one account.

Integrated with leading eCommerce and shipping platforms.

Shopify
Shopify
Magento
Magento
BigCommerce
BigCommerce
European Delivery

Send parcels across Europe with confidence.

From single parcel to regular high-volume shipping, CSM helps you choose the right service level for every order. Whether you need next day delivery across Europe or a cost-effective economy option, we match your shipment to the right carrier and route.

Our team handles customs-ready workflows and proactive account support, so you can scale your European parcel delivery without adding operational complexity. Speak to us and we will build the right setup for your business from day one.

Send parcels across Europe with confidence.
Service Features

Flexible delivery options for B2B and B2C European shipping.

Choose from timed, express and economy services, with full end-to-end tracking and dedicated account management on every consignment. Our CSM 9 pre-9am, CSM 12 pre-noon, CSM 24 next day and CSM Economy road services cover the full range of European delivery needs.

Whether you dispatch daily or seasonally, we keep transit times predictable, customs paperwork straightforward and your customers informed at every stage.

Flexible delivery options for B2B and B2C European shipping.
Operational Control

Keep European delivery performance consistent as your volume grows.

CSM is one of the few European courier services in the UK that offers DDP shipping to Europe with assistance reducing unexpected charges. Delivered Duty Paid means duties and taxes are settled upfront, so your customers receive their goods without unexpected fees at the door. It is a meaningful difference for any business selling regularly into the EU.

With clear account management, carrier selection based on destination and parcel profile, and proactive issue handling, you can maintain delivery performance during peak periods and seasonal demand without increasing your team's workload.

Keep European delivery performance consistent as your volume grows.
How It Works

Sending a parcel to Europe with CSM is straightforward.

If you are new to CSM, contact us to open an account. Once your login details are confirmed, the process takes just a few minutes.

  • Log in to your CSM account portal and click "Send a Parcel".
  • Enter your delivery address and parcel details, follow the on-screen instructions and print your label.
  • Attach it to your consignment and arrange a collection. Depending on your destination, you may need to supply a customs invoice. Your local CSM branch will advise on exactly what is required.
Sending a parcel to Europe with CSM is straightforward.

Why choose CSM for European parcel delivery?

Route and carrier selection

We match every shipment with the best-fit carrier based on destination, service level and parcel profile, including access to UPS, DHL and DPD.

Timed and economy options

From pre-9am express through to our CSM economy services, you control cost and speed for every consignment.

End-to-end tracking

Full shipment visibility for your team and your customers, from collection through to confirmed delivery.

Personal accounts support

No call centres. Your account is handled by a dedicated team who know your business and respond when it matters.

Other Services

Extend your delivery capability with CSM.

40 years

experience.

1 million+

packages sent annually.

123

countries served.

Nationwide

offices & service teams across the UK.

We are a small business that has been using CSM for a number of years for our UPS courier services. The service provided is excellent. Should there (rarely) be a problem I contact the Bristol branch and they are always happy to help out and do get issues resolved.

Daniel Collings, CSM Customer

December 6, 2023

European parcel delivery insights

Ready to strengthen your European parcel delivery?

Talk to CSM about your delivery requirements and we will put together the right service mix for your routes, your customers and your volumes. Whether you need cheap european parcel delivery for less urgent shipments or a timed express service for priority orders, we have an option to suit.

European parcel delivery FAQs

Which European countries do you deliver to?

CSM covers most European destinations, including all major EU countries. Parcel delivery to France from the UK, parcel delivery to Germany from the UK and deliveries to other key markets including Spain, Italy, the Netherlands and Belgium are all available on account. Contact your local CSM branch to confirm availability for your specific destination, as certain remote areas may have extended transit times.

Can I choose between economy and express services for Europe?

Yes. CSM offers four European delivery options: CSM 9 (pre-9am), CSM 12 (pre-noon AM delivery), CSM 24 (next day by end of day) and CSM Economy (from two days). The right service depends on your destination, timescale and parcel size. Your account manager can advise on the best fit for each shipment.

Do you offer DDP shipping to Europe?

Yes. CSM is one of the few UK logistics providers offering DDP delivery to Europe with help reducing unexpected doorstep charges. Delivered Duty Paid means duties and taxes are handled upfront by the sender, so recipients do not face unexpected fees on arrival. This is particularly valuable for businesses shipping to EU customers who want a smooth, predictable delivery experience.

Is VAT charged on parcels sent to Europe?

VAT on parcels sent to Europe applies to EU destinations. The rules depend on the nature of the goods, the destination country and the value of the shipment. For shipments outside the EU, different regulations apply. Our team can guide you through the requirements for your specific routes. VAT-registered businesses may also be able to use postponed VAT accounting.

Do I need a customs invoice when sending parcels to Europe?

Yes. A customs invoice for European shipments is required for packages being sent to EU destinations. It is not required for document envelopes only, though documents over 2kg will need an invoice. Your invoice must include accurate descriptions of the goods, their value, country of origin and the relevant commodity codes. Your local CSM branch can advise on exactly what to include.

Can I use one account for both UK and European deliveries?

Yes. Your CSM account covers UK, European and worldwide shipping from a single online portal. You can book parcels, generate labels, track shipments and manage returns all in one place, regardless of destination.

How do I get started with European parcel delivery through CSM?

Open an account on the CSM website. Once your login details are confirmed, click "Send a Parcel" in your account portal, enter your delivery address and parcel details, print your label and arrange a collection. There is no minimum volume commitment. Contact your local CSM branch if you need guidance on customs documentation or service selection for your first shipment.