SERVICES
FULFILMENT SERVICES
CSM offer fulfilment services for a range of different industries including fashion, eCommerce, automotive, pharmaceutical and more. Here you will find information about the service we offer and how we can support your business with fulfilment.
What is a fulfilment service?
Simply put, fulfilment is a service that involves a third party storing, picking and delivering your products. Find out more about how our fulfilment service works below.
- Goods collected from your existing storage facility and delivered to your local CSM warehouse.
- Implementation of systems and technology to assist with stock management and ordering process.
- Our warehouse team picks and packs your orders.
- Our team organises for dispatch and distribution, this includes order tracking.
- Items delivered to your customer or final destination.
We also offer returns services such as returns management in the unlikely event a customer needs to make a return.
Why use a fulfilment service?
- Save time and money – utilising our fulfilment service gives you and your team back value time to spend on other aspects of your business as well as potentially reducing costly overheads like storage space.
- Improve the customer experience – using a fulfilment service allows for multi-channel integration and stock management, this results in a better customer experience as the fulfilment process is smoother and more efficient.
- Import and export assistance – CSM have years of experience importing and exporting goods around the world. Our team can support with direct manufacturer import as well as customs clearance.
Why choose CSM as your fulfilment service provider?
When choosing CSM as your fulfilment partner you will can expect a service that is:
- Reliable
- Fast
- Efficient
- Fully trackable
- Integrated with the majority of major eCommerce platforms
You will also receive personal and high quality service from our experienced, friendly customer service team.
FIND OUT MORE
If you would like to find out more about our fulfilment services then please contact your local CSM branch and our friendly team will be happy to assist with your query.
